Subscription Scripts Gift Cards Docs Support

Support Center

FAQs

You've got questions? We've got answers.

Where do I download my script after purchase?

How do I install the script onto my server?

Can I get a refund?

Absolutely, we offer a 7 day money-back guarantee in case you change your mind, or something goes wrong with your purchase. In some select cases, we can also offer a refund after 7 days in case there is something we cannot fix, or you are unable to get the script working despite our best efforts.

Please note, JG+ Subscriptions are not eligible for refunds.

This is subject to our refund terms and conditions; found here.

Can I transfer the script to my friend?

Can I buy an unencrypted (source available) version of a script?

What frameworks are your scripts compatible with?

How do I cancel my subscription?

How do I contact you if I need further help?

Documentation

Whether you're looking for installation guides, integrations help, API documentation or need help troubleshooting, the JG Docs has it all.

Recommended

All of our scripts include detailed guides available on-demand, with detailed installation instructions, feature guides, troubleshooting & integrations.

View Docs

Still need help?

We've got you! Shoot us a message via Discord or email, and we'll get you up and running in no time.

Discord

The fastest way to get one-on-one support, 7 days a week.

Join Discord

We will respond to queries within 3-5 working days.